Preventing Roaming Fraud

Topics to be discussed:

• Fraud in Telecom
• Threats in Mobile Networks
• Roaming Risk end Exposure
• Typical Fraud in Roaming
• Combating Roaming Fraud
• Roaming Fraud Prevention
• Roaming Fraud Detection
• The GSMA and NRTRDE
• Case Study and Exercise

Workshop Leader:
Herbert Galiano
Solutions Consultant CALA
Subex Inc.

Addressing Current and Next Generation Fraud Threats Faced by Latin American Operators

• Identifying the current changes in the revenue assurance and fraud management startegies
• How to manage risks
• How do operators must organize its operations for the future

RA in Telecoms Environment: Revenue Measurements
Impact of New Technologies on Revenue Assurance & Fraud and Drivers to Guarantee Effective Management

• Revenue Assurance in a Converging Networks
• How do operators are planning their revenue assurance strategies
• What have been changed?

Participants:

Gustavo Adolpho Bonesso
Anti-fraud and Revenue Assurance Manager
Claro, Brazil

Marcelo Artieda
Revenue Assurance Manager
Representing an Ecuadorian Operator

As Revenue Assurance practices have become more mainstream, the audience interested in results has grown. This, coupled with the increased level of complexity in processes undertaken by these practices, has overwhelmed some RA teams, as they struggle to provide the metrics demanded by the business. In this presentation the discussion will focus on strategies to implement the “right” KPIs, by outlining the steps necessary to define, design, and implement the right metrics for the right audience.

• How it is technically performed, How it is exploited
• NRTRDE help in cloning
• Portuguese/Europe overview, best practices

Learning How Regional Operators Improve their Fraud Prevention Strategies: CITEL Study Fraud Group Presentation

• Securing measures to combat fraud
• Identifying the need: outlining requirements
• What have been done? Successful and failure strategies
• How operators can define an efficient strategy to address next generation fraud

• Tactical Requirements - Requirements for the delivery of information based on making use of the existing infrastructure.
• Strategic Requirements -Requirements that necessitate the development of new major systems, organizational changes or enhancements to existing systems.

Examining how Near Real-Time Roaming Data Exchange (NRTRDE) can protect operators against Roaming Fraud Risks

• Summarising roaming fraud
• Discussing examples of roaming fraud and the shortcomings of current roaming fraud prevention mechanisms
• Introducing NRTRDE and the GSM Association initiative to facilitate and encourage NRTRDE deployment across the industry
• Exploring the advantages of NRTRDE and explaining the steps required for implementation
• Use of NRTRDE within Digicel and lessons learned from implementation

Joe Simmonds
Head of Business Risk
Digicel Group & GSM Association Fraud Forum member

Close of Conference